1 Information We Collect

At drovianelira, we collect information to provide you with better financial guidance and budgeting tools. This includes details you share directly with us and information gathered through your interactions with our platform.

2 How We Use Your Information

We use your personal information to deliver relevant financial education content and improve your budgeting experience. Every piece of data serves a specific purpose in helping you achieve your financial goals.

• Providing personalised budgeting recommendations and financial guidance
• Sending educational content and updates about our programs
• Responding to your questions and providing customer support
• Improving our platform based on user behaviour and feedback
• Ensuring security and preventing unauthorised access
• Meeting legal obligations under Australian privacy laws

3 Information Sharing and Disclosure

We don't sell your personal information to third parties. However, there are specific circumstances where we may share your data with trusted partners or as required by law.

4 Your Privacy Rights

Under Australian privacy legislation, including the Privacy Act 1988, you have several rights regarding your personal information. We're committed to helping you exercise these rights easily and promptly.

To exercise any of these rights, contact us at info@drovianelira.com or use the contact details provided below. We'll respond to your request within reasonable timeframes as required by Australian privacy laws.

5 Data Security and Storage

Protecting your personal information is a top priority. We implement multiple layers of security to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

6 Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. These small files help us remember your preferences and understand how you interact with our content.

7 Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Different types of information may have different retention periods.

• Account information: Retained while your account is active, plus 7 years after closure for financial records
• Communications: Support emails and feedback are kept for 3 years to improve our services
• Usage data: Analytics information is typically retained for 2 years in anonymised form
• Marketing preferences: Kept until you update them or delete your account

When we no longer need your information, we securely delete or anonymise it according to our data destruction procedures.

8 Children's Privacy

Our financial education platform is designed for adults and individuals who can make independent financial decisions. We don't knowingly collect personal information from children under 18 years of age.

If you're under 18 and interested in our educational content, please have a parent or guardian contact us to discuss appropriate access to our materials. If we discover we've inadvertently collected information from someone under 18, we'll delete it promptly.

9 International Data Transfers

While we primarily store data within Australia, some of our service providers may process information overseas. When this occurs, we ensure appropriate safeguards are in place to protect your privacy.

Any international transfers comply with Australian Privacy Principle 8, which requires us to take reasonable steps to ensure overseas recipients handle your information in accordance with Australian privacy standards.

We'll always inform you if your information will be processed outside Australia and provide details about the protections in place.

10 Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The most current version will always be available on our website with the last updated date clearly displayed.

If you continue using our services after we post changes, you're accepting the updated policy. If you disagree with any changes, you can contact us or discontinue using our platform.